Policies/Shipping

All Orders Must Be Signed For and Billing And Shipping Must Match No exceptions!


PROCESSING TIME
This include Bundles, Closures and Frontals
The Processing time is 2-3 days after 24 hour cancelation window for virgin hair only. Shipping time occurs after the processing period has finished.
(United States) 1-3 BUSINESS DAYS VIA USPS Priority Mail
This time does not include the processing period
Expect delays during sales periods & holidays.
REFUNDS/RETURNS/
ALL SALES ARE FINAL. Due to the nature of this product, refunds will not be issued. What is the nature of this product? Hair extensions. Hair extensions cannot be resold after being handled or worn by the buyer. For this reason, ALL SALES ARE FINAL.
If you have placed an order and would like to cancel your order, please contact us here. Cancellations are only accepted within 24 hours of original purchase date.
Returns are only accepted when you have received the wrong items.
LOST/STOLEN PACKAGES
We are NOT responsible for any lost or stolen packages. You will not receive a refund for lost/stolen packages. Your order will not be replaced.
All Packages come with a Tracking number.
If you will not be home on the expected arrival date/time, you can request to have you package held at your local USPS post office